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FAQ2024-10-04T14:13:05+00:00
What is your privacy policy regarding my personal information?2024-07-22T20:09:43+00:00

Protecting your privacy is paramount. Curse Core’s privacy policy outlines how your data is
protected according to applicable laws and regulations. Rest assured, your personal
information will never be shared, sold, or rented to third parties. Discover more about
industry standards and legal regulations concerning customer privacy here.

What payment methods do you accept?2024-07-22T20:09:08+00:00

You can make your purchase with all major credit cards, including Visa, Mastercard,
American Express, and Discover.

Do you have a loyalty program or rewards system for frequent shoppers?2024-07-22T20:08:29+00:00

Absolutely! Sign up here to create a user account and start earning points for every
purchase. Curse Core’s loyalty program rewards your continued support with exclusive
benefits and discounts.

How do I contact customer support if I have a question or issue?2024-07-22T20:07:50+00:00

Visit the customer support page here and fill out the submission form with your inquiry.
Expect a prompt response within the hour. Your questions and concerns are valued, as the
goal is to provide you with a seamless and satisfying shopping experience.

Do you offer discounts for bulk orders or wholesale purchases?2024-07-22T20:07:11+00:00

If you’re interested in wholesale pricing, please reach out here. Exploring potential
business relationships is always exciting, and it would be an honor to discuss these
opportunities with you!

What if an item I want is out of stock?2024-07-22T20:06:28+00:00

If the item you want is out of stock, reach out to customer support here. New inventory is
consistently sourced, so there’s always a chance that a similar item being listed for sale is
in the works! Assisting customers in finding their desired products has been and will
always be the primary focus at Curse Core.

Can I cancel or modify my order after it has been placed?2024-07-22T20:05:13+00:00

You have a 24-hour grace period after purchase to request a cancellation. Please use this
privilege sparingly, as excessive cancellations may impact future orders.

Do you offer gift wrapping or special packaging?2024-07-22T20:05:46+00:00

Absolutely! Every unboxing should be memorable. Contact customer care here if you’d like
to add a personal touch, such as a handwritten note or customized message. Every effort
is made for each order to reflect your preferences and make receiving it special.

How do I care for the items I purchase?2024-07-22T20:04:03+00:00

Using plant-based detergents and natural softeners like white vinegar and baking soda is
highly recommended to maintain your garments’ longevity. Avoid heat by tumble drying
your items for an hour and then hanging them to dry. This helps preserve the fabric and
prevent wear and tear. Wash your items on a gentle cycle with cold water for added fiber
protection. Learn more about caring for pre-loved and vintage clothes here to keep your
pieces in excellent condition for years to come!

How do you sanitize the pre-loved items available for purchase?2024-07-22T20:03:24+00:00

Cleanliness and hygiene are the top priorities at Curse Core. Stringent sanitation
standards are upheld to promote the health and satisfaction of every customer. When you
unbox your order, expect to find a fresh and pristine item. Please note that using heavily
scented agents is avoided, opting instead for eco-friendly, high-quality cleansing products.

Are the colors of the products accurate to what I see on the website?2024-07-22T20:02:33+00:00

Each product is photographed in natural lighting to ensure an accurate representation.
Color accuracy is crucial for online shopping, so extra steps are taken to avoid

discrepancies between the product you see online and the one you receive. At Curse Core,
you can shop confidently, knowing that what you see is truly what you get.

How do I track my order?2024-07-22T20:01:44+00:00

An efficient order fulfillment process is implemented to ensure that your purchase arrives
quickly and in perfect condition! Once your order is securely packed and ready for
shipment, a shipping label is created and promptly dispatched to the post office for
immediate delivery. Expect an email update with your order details, including the USPS
tracking number and a link to monitor the delivery process. This streamlined shipping and
handling process provides a transparent experience from the moment you place your order
until it arrives at your doorstep. Learn more about Curse Core’s order fulfillment process
here.

What is your return policy?2024-07-22T20:00:51+00:00

Returns on secondhand clothing aren’t the norm for small businesses. The brand aims for
each purchase to find its perfect forever home, which is why each listing is incredibly
detailed. Maintaining complete transparency in every product description eliminates the
need for a return, assuming that purchases are made thoughtfully. That said, returns are
accepted on a case-by-case basis. If there’s an issue with your order, please reach out via
the customer care support form. At Curse Core, customer satisfaction is prioritized with
every purchase.

How do I determine my size?2024-07-22T19:58:57+00:00

Finding your perfect fit at Curse Core is a breeze! Each item listing includes the tag size,
precise measurements, and material information. Keep your measurements handy for

quick and easy online shopping. A detailed sizing chart, a comprehensive guide with step-
by-step instructions, and valuable tips are also provided. With these resources, you can

shop confidently, knowing you’ll receive an item that fits perfectly.

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