Since small businesses like ours strive to find a perfect match for each item, returns for our merchandise are handled with care. We aim to minimize the need for returns through transparency, assuming purchases are made thoughtfully. However, we understand that exceptions may arise and review return requests on a case-by-case basis. If you encounter any issues, please don’t hesitate to reach out through our customer care support form.
Our return process, though selective, is designed to ensure a positive experience:
- 48-Hour Grace Period: If you wish to request a return, please get in touch with our support team within 48 hours of purchase. We’re here to assist you promptly.
- Return Shipping: If a return is approved, customers will be responsible for shipping the item back to the return address provided.
- Item Condition: To ensure a smooth process, we ask that returned items remain unworn, unwashed, and in their original packaging, with all tags intact.
- Documentation: Each order is carefully documented and filmed during packing to ensure transparency and peace of mind for you and us.
- Thorough Inspection: Upon receiving the item, our shop admin will conduct a detailed inspection to ensure it meets our return criteria before processing your refund.
- Refund Timeline: Approved refunds will be processed within 5-10 business days of receiving and inspecting the return.
Curse Core is committed to promoting mindful consumerism by offering detailed product information, empowering our customers to make choices that align with their values, and contributing positively to the environment and society. The brand is built on the belief that together, we can nurture a more sustainable, ethical fashion industry that reflects our shared aspirations for a better future.
Sustainability with intentional, thoughtful purchasing. Each choice we make as consumers can shape the industry’s future. By researching products and understanding their materials, origins, and production methods, we ensure our purchases reflect our sustainability and ethical responsibility values. Mindful shopping encourages us to consider whether an item truly adds value to our lives before purchasing it. This thoughtful approach helps curb impulse buying, reduces waste, and fosters a wardrobe of high-quality, timeless pieces that serve a meaningful purpose over time.
At Curse Core, we prioritize transparency and authenticity. Every item is presented as it truly is, with any imperfections carefully noted in detailed photos and descriptions. The shop’s owner also thoroughly checks each piece to ensure attention to every detail. Your satisfaction is at the heart of everything we do. We’re here to support you and ensure your shopping experience is exceptional from start to finish. Should you have any questions or concerns, our customer care team is always ready to help!